Frequently Asked Questions
How do I Sign Up for Rewards Program?
Enrolling to our Vashi Rewards Program is very easy. Simply Register and verify with your email address by clicking this link to enroll. As a part of our welcome offer, you will receive 1000 points just for signing up with us.
How do I Earn Points?
You can earn points by signing up a new account, placing an order and by referring to others.
- Sign up and get 1000 VCoins
- Place an Order and get 1 VCoin for every ₹1 you spend
- Completer a Referral and get 1000 VCoin for every referral completed
How do I Redeem Points?
When you purchase any of our products online, you will be provided with option to “Redeem Points” with value of your points during the “Payment Method” step while ordering online.
- 100 Vcoins = Rs. 1
What is the minimum order value required to Redeem Points?
You must have a minimum order value of ₹2499 in order to redeem your points.
How do I check my Points Balance?
It’s very simple. After Login to your account you can see all your Earnings and Redemptions along with Expiration date for each of your transactions.
Can I buy extra Points?
Unfortunately No! You cannot purchase points directly. You have to make more purchase, buy more points
Do My Points Expire?
Yes. Your points come with an expiration date. Your Signing Bonus of 5000 points expires in 30 days
What happens to my Points if I Return my Order?
When you return your product or cancel your order, your coins will be refunded in your wallet.
I have additional questions about my Points
Great. We are happy to assist you. You can contact us with your questions via Chat during our regular business hours. Alternatively you can send us an Email at firstname.lastname@example.org and we will respond to your questions within 24 hours.